RETURNS
Returns are accepted on all unworn items within 30 days of purchase. Once we receive your return, you will be issued store credit. As a small business, we do not accept refunds. To process your return, contact us at melania@madebymelania.com.
Courtesy Exchanges
We ask that you try on the jewelry item and if something doesn’t fit right, we will issue you a courtesy exchange for the same item in a different size under the following guidelines:
Item(s) must be returned in its original form, unworn within 30 days of receipt. We will exchange the same item for a different size. You are responsible for the cost of shipping the item back to us. However, we do pay for shipping the courtesy exchange item back to you.
Once we receive your returned item, we will process the courtesy exchange. The shipping time will take the same amount of time as a new order. If the jewelry and/or size is out of stock, we will give you a store credit that can be used at any time and does not expire.
Only one courtesy exchange will be accepted for the same item. We do extend the courtesy exchanges for Christmas time only. This will allow the gift recipient until Jan 10th of the following year to exchange a size.
Returns are returned to 1278 Glenneyre St #120, Laguna Beach, CA 92651-3103.
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